Business services are additional activities that support a company’s primary business offerings. This sector of the economy encompasses everything from tax preparation to consulting, accounting and IT services. Many of these businesses are B2B, meaning they provide services to other companies as opposed to directly to customers. This type of industry is significant because it contributes to a company’s revenue and bottom line.
The defining feature of service-based businesses is that they do not produce tangible goods. Instead, they create value for customers through interactions and knowledge. As a result, customer satisfaction is paramount in the success of this kind of company. This is why so many people choose to work in this field.
Service-based companies can be found in all industries, from retail to healthcare. For example, a dentist is a service business, as is a cleaning company. But some of the most popular business-to-business (B2B) services include IT, accounting and marketing services. This is because B2B firms rely on the expertise of outside specialists for help in running their operations.
Many jobs in the service industry involve close collaboration with clients, so this is not the right path for someone who doesn’t handle stress well. In addition, this type of work can be fast-paced and require long hours. But if you have the right skills, this is an excellent career option.